With CNIP (Calling Name Identification Presentation), it is possible to see not only the caller’s number but also their name and place of residence when receiving incoming calls. In addition, annoying advertising calls are identified or blocked. Telecom providers can use the service to give their customers the ability to decide what calls to take while also meeting their legal responsibility to help reduce nuisance marketing calls. CNIP is suitable for landlines and mobile telephony.
The display is activated while a call is being connected. The CNIP service from directoriesDATA is based on up-to-date and publicly available directory data. For technical implementation, we provide a simple online version (XML access and real-time queries) and an offline version (SFTP interface). You can find further details in thefact sheet.
Convenience for your customers
Helps to reduce nuisance marketing calls
Quick and easy to set up
Data management and back office support from directoriesDATA
Let’s join forces to optimise your customer experience. Our team would love to hear from you. Simply contact us via email or by phone and we’ll be happy to answer your questions.